Thursday, March 31, 2011

Hola Barcelona!


Two weeks ago, Darden students finally got their much-deserved break from classes and recruitment--two full weeks of Spring break! Growing up in a wet/dry season country, I never experienced this wondrous holiday. So to make the most of it, I decided to sign up for Darden's Global Business Experience (GBE) in Barcelona, Spain. This was equivalent to one full class in school and it was in one of the most beautiful cities in the world with no cases and no spreadsheets involved. So yes, it was a no-brainer for me. It was going to be Spain for me for over a week!

Before I bore you with a daily journal of my experience focused on Barcelona's great art and architecture and adding my own takes on its business context, let me share with you some anecdotal highlights of my experience.

Almendras, por favor?
On my first night in Barcelona, we were sitting in a Spanish bar and restaurant watching the football game between FC Barcelona and Getafe. Of course, the place was packed with Barça fans making it very difficult to get a waiter's attention. I had wanted a bowl of peanuts to go with our jar of Sangria. When I finally got his attention, I proceeded asking, "Hablas Ingles?" (Do you understand English?). He curtly said, "No." I've been warned about this great language barrier but still braved going to Spain with just a printout of commonly-used Spanish phrases a friend was kind enough to give me. Perhaps "peanuts" in Spanish might sound like its English version. So I tried asking while seemingly trying to conjure a bowl between my two hands, "Peanuts, por favor?" He looked at me blankly and shrugged his shoulders. Hmm... The internet should be useful in a time like this. So I said, "esperar (wait)," pulled out my iPhone and searched for "peanuts in Spanish." I showed the screen to the waiter in the hopes that he could decipher what I was asking for. For some reason, this did not prove to be effective since he again shook his head and shrugged. Ah, don't they always say that a picture is worth a thousand words? So I searched for peanut images. Lo and behold, a beautiful photo of peanuts in a bowl which I excitedly showed him. As if a eureka moment had just occurred to him, he said, "Ah, almendras! Sí, sí!" and rushes off to the kitchen. Ah, the irony! All this trouble and frustration and the answer was in my last name. Of course I knew that my last name meant almonds in Spanish. But I had wanted peanuts and not almonds. Still, it could have saved me the trouble to use it as reference. I guess the obvious is never the first choice. Well, suffice it to say that it was one of the best roasted almonds I've had. Perhaps it went well with the delicious Sangria (sweetened red wine) or because I never exerted that much effort in getting myself a simple bowl of nuts.

Dinners at 10pm, Sangria galore, and Barcelona's nightlife
My mind and stomach have been trained to eat dinner at 7pm. This was tested and challenged during my trip to Barcelona when I realized that dinner was served two to three hours later. Who eats dinner at 10pm?! Apparently, the Spanish do. How can one even fully digest the meal before going to bed? Well, the Spanish can because nightly parties start at 11pm or 12mn and ends until the sun rises. Not only did I have to adjust my body clock for the 6-hour time difference but I also had to settle into a new routine. We would start our day at 8am with breakfast at the hotel. Spanish and continental cuisine were the day's order so it was bacon, eggs, and churros for breakfast. Classes (held in IESE business school) started at 9am and ended at around 12nn. Our afternoons were spent touring and appreciating the city's art and architecture. We were back at the hotel at around 6:30pm, took a 2-3 hour siesta (nap) and met at the hotel lobby for dinner plans at around 9pm. Dinners were usually a good mix of tapas and lots of Sangria and lasted until around 11pm. And then the nightlife began!

Barcelona bars and clubs are unlike those I've seen from home and here in the US. For one, the Spanish really know how to make drinks! Order a rum and coke and the bartender would fill a little more than 1/2 of a big glass with rum and filled the rest with coke (no diet coke, mind you). So yes, it was more than potent. Since the clubs only start to really swing at 1am, we would get our cocktail fixes by bar-hopping then proceeded to club-hopping. Some of Barcelona's best clubs were facing the beach so it was dancing by the beach for us. Barcelonians also take dancing very seriously. All the clubs we went to had a minimum of three dance floors (one had one dance floor per level) with varying music from hip hop, house, to pop--whatever sways your liking. You can even see the age group differences in the dance floors! And for those who wanted a break from the dancing, you can comfortably sit in the plush couches and be entertained by the attractive ladies dancing in the podiums. If the dance floor craze is too much for you, a few steps brings you to a gorgeous view of Barcelona's beach and city lights, the soft sounds of the sea and the slightly cool evening breeze. Let's just say it was a helluva party!


Team Barça
During our free day, I visited Camp Nou, the football stadium in Barcelona and home to FC Barcelona. I'm not a football fan myself but after watching a live game in Madrid's Santiago Bernabeu stadium (Madrid vs. Lyon), curiosity got the better of me and so I went on a Camp Nou tour. And my, was it an experience! In the huge museum, you could see all the FC Barcelona moments that made history and re-live them using the six multimedia areas, 8-meter interactive table, and 35-meter audio-visual projection. Most multimedia areas used touch screen technology which really felt like being in one of those Mission Impossible movies. You can run through the player's tunnel; see the pitch from a view only the most expensive tickets can offer you; pretend you are the great Lionel Messi photographed in the press room; and you even get a peek of the players' changing rooms, jacuzzi tub and all.

Before that day, I never realized just how big football was in Spain and the rest of Europe. Even more surprising for me was how one sport can bond a whole nation. Like they say about Barça--it's more than a club.

Now, on to the serious stuff. I've logged a daily journal of my take on our classes, field trips, and the beautiful sights of Barcelona. Not only because it was a course requirement (which it was), but also because I would want to remember these rare moments.


Day 1 – March 20, 2011
Casa Batllo
After a lot of introductions to revered artist Antonio Gaudi and his famous works, finally Casa Batllo—one of Gaudi’s most celebrated work of art. Standing across the street in Passeig de Gracia, taking in the view of this strange-looking but quite exquisite house, I knew I was looking at a master’s work. It was a house none like I’ve ever seen before. The stark contrast between Casa Batllo and the traditional Spanish buildings beside it was overwhelming. Casa Batllo was almost fantasy-like. While the nearby buildings fashioned straight lines, rectangular windows, and triangular roofs, Casa Batllo was all but conventional. It seemed like Gaudi was avoiding straight lines, traditional house hues, and ordinary concrete. The façade was made of sandstone, covered with colorful mosaic. The windows were irregular oval in shape with strange-looking balconies seemingly shaped in skulls and bones. In place of bricks, the roof replicates that of reptile skin or more specifically that of a dragon’s, with a cross or a sword near the side. Our guide shares this to be Gaudi’s reverence towards St. George, patron saint of Catalonia. St. George was said to have slain a dragon with his sword. The interior was no less fascinating, with clearer attention to detail: ergonomically-designed stair railing; diminishing window sizes from bottom to top floors to reflect the higher quantity of light necessary for lower floors; light shades of blue ceramic tiles at the bottom floors and darker hues at the top where the light was the harshest; wave-like ceilings to mimic the sea; and other almost minor details that would let the audience truly experience the sea the way nature intended it. It was amazing how much detail Gaudi put into this house, how much time he spent creating the perfect experience, and how much inspiration he must have had to create such a modern-looking piece of work during the 19th century.

Musings
Our professor said that perfect engineering and design comes when possibilities, constraints, and uncertainties meet. Where did Gaudi start when he designed his masterpiece Casa Batllo? Surely not with constraints, given the possibly astronomical costs of restoring the building. With greater detail and flair come greater resources necessary. But this sure did not stop Gaudi. This tells me that (1) the Batllo’s (who commissioned Gaudi to remodel the house) gave him almost unlimited resources; and (2) Gaudi was unwilling to settle for less and compromise his vision. So perhaps Gaudi started with possibilities. Like modern-day geniuses and artists in the business world (i.e., Steve Jobs), he started by challenging assumptions and defying the status quo. Who said that windows had to be rectangular or roofs triangular? Like most successful innovations, it always starts with “What if?”

Mies Van Der Rohe (Barcelona Pavilion)
After a quick visit at the Olympic stadium (for when the 1992 Olympics was held in Barcelona), we stopped in front of what appeared to be a big old church. Of course, that’s not rare in Barcelona but I wondered what was special about this one. At the side of the Church was this modern-looking building of glass and marble. I was pretty certain it was a reception area. Perhaps of the church? To my surprise, our guide stopped in front of this modern structure and said that this was one of the most influential structure in the 20th century. I knew I didn’t have an artistic eye, but seriously? And then it dawned on me. It was 1929. In an era where gothic design was in fashion, Mies Van Der Rohe created a design ahead of his time—a structure made of glass, marble, and steel—no different from the many skyscrapers we see in big cities today. In its strangeness and uniqueness, the pavilion was heavily criticized and was later destroyed. It was only decades later that the people realized the great value of the pavilion and hence began its reconstruction.

Musings
Van Der Rohe was another Gaudi by heart—bold and daring. He challenged the status quo to bring about unconventional innovation to what is now the foundation of modern architecture. But I wonder, at what cost? Ridicule and criticism? What motivated him to deviate from the norm and explore new possibilities? Why was he willing to pay the high price of perhaps tarnishing his name as an artist by creating an artistic abomination? How was he to know that the prize would be bigger than the price he had to pay? The bigger question for me was, “Would I have done the same? Would I ever make a business decision so unconventional that I would risk my colleague’s trust and my own reputation?” Perhaps not. Where do I find the courage to do so?

Day 2 – March 21, 2011
Colonia Guell
Today we devoted our visits to Gaudi. First stop was the Church of Colonia Guell, an unfinished work by Gaudi. Eusebi de Guell commissioned Gaudi and intended to build a church with a crypt underneath. However, when Eusebi de Guell died, his son decided to cease the construction of the church hence only the crypt was completed. The crypt, almost like a small chapel, is perhaps the most beautiful chapel I have ever seen. Made of brick and stone and adorned with mosaics, the crypt is shaped so oddly (irregular oval), one would think it was a natural creation. The interior is even more mysterious and enchanting—slanted columns, high arches, and beautiful stained-glass windows. The wooden pews with seats ergonomically designed to fit the buttocks was meant for two people to sit slightly facing against each other to avoid distractions from the Eucharistic mass. At first, you’d think the structure with its odd shape is unstable but history tells us that Gaudi used a very advanced technique of modeling the church by hanging little sand bags from chains allowing gravity to pull the bags downwards and giving weight distribution to form the model structure. This showed him the necessary shapes and angles of his pillars. He then placed a mirror under the model to see how the structure would look like. This model was the most primitive technique of modeling designs that only computers could do today. It is said that this puts Gaudi 75 years ahead of his time.

Musings
The Colonia Guell is yet another proof of Gaudi’s genius. With a burning passion to execute his eccentric design, he created a means to his end—his very own primitive modeling technique using sand bags. With no technology to help him execute, this should have set Gaudi’s constraints and limitations but this did not stop him explore the possibilities and come up with unprecedented design/architectural innovation that would later lead him to create his biggest masterpiece—the Sagrada Familia.

Sagrada Familia (Basílica i Temple Expiatori de la Sagrada Família)
When I was working for a consumer goods company, I worked with a project nicknamed “Sagrada Familia.” The innovation in the making had been going on for almost 10 years with no completion date set. And boy, did this project give me countless headaches and frustrations. I kept wondering why we were still pursuing something so uncertain. In my naïve thinking, I would have already abandoned it if it had been my call. The Sagrada Familia, however puts that 10-year project to shame. Starting construction in 1882, the Sagrada Familia is still in the works today, 129 years later. This is nonetheless, Gaudi’s biggest masterpiece and Barcelona’s most celebrated landmark. It is said that the expected year of completion is in 2026, 100 years after Gaudi’s death.
The Sagrada Familia, with its massive size (occupying one whole block of the Eixample district), stylish towers, ceramic pinnacles, and overall grandeur is breathtaking. Gaudi had envisioned the church to have a total of 18 towers with three grand facades to represent the Nativity, Passion, and Glory of the Christ. Sadly, Gaudi only finished the Nativity façade, dedicating 40 years of his life to the design and construction of the Sagrada Familia. The interior of the church was a big surprise for me. Entering from the Nativity façade, with Gothic and Baroque designs, very much like many cathedrals, I did not expect the interior to fashion a more Art Nouveau design. Except for a crucifix at the center of the Church, no statues of saints adorned its interior. Gaudi’s love for nature was evident—tree trunks of varying kinds stood as a forest of columns across the halls while humungous flowers decked the high ceilings. The varied wall to ceiling stained glass designs invited colorful light to shine the basilica.

Musings
Gaudi’s masterpiece is to me both majestic and lamentable. The Sagrada Familia’s remarkable design is concrete proof of his genius but I daresay so is it telling of his failure. To create something so ambitious and almost conclusively unachievable in his lifetime must have been a source of frustration to Gaudi. But an interesting point was raised in class. Did Gaudi know that he will not live to see his masterpiece completed? Probably yes. So why did he create something he knew he could not finish? It could be because of passion for the arts or his strong devotion to Catholicism. Or it could very well be his refusal to settle for anything less than his ambitions despite the limitation of mortality. Would I have settled? Would I have worked within my constraints and uncertainties and in the process curtail the possibilities?

Day 3 – March 22, 2011
Picasso Museum
Today we started class with a short clip on Pablo Picasso’s life in preparation for our Picasso museum tour in the afternoon. A child prodigy indeed, Picasso accomplished outstanding paintings as early as age 10. His mastery of traditional art came so early in his life that he must have been bored enough to explore unconventional painting as evidenced by his blue and pink era paintings and finally to the more controversial, Cubism painting. Cubism was Picasso’s early version of 3D, where he depicted objects from a multitude of viewpoints to add different contexts and perspectives of the subject. To the traditional art viewer’s eye, I would expect this to be nothing short of eccentric. But to Picasso, this was advancement from traditional art. And to the world today, this was what revolutionized European painting and sculpture. It was a strange experience to walk through Picasso’s works chronologically. You could see his earliest paintings from when he was a child, drawing pigeons on small wood pieces, then beautiful portraits and sceneries on canvass, to the lovely hues of blue in his later life. The shift to Cubism in Picasso’s paintings was so startling that one would think these were from a different artist. At first glance, I could not find the beauty in these strange, almost grotesque depictions of the human form. But a closer look will bring out the curiosity from the audience. It seemed to me that each painting was broken down into smaller objects, each with a different story to tell and different perspectives to show. They were then re-assembled in an abstract form, not conventionally beautiful but alarming and alluring nonetheless.

Musings
Picasso’s early mastery of traditional art led him to explore beyond the conventional. It seems like this is the winning formula for successful innovations—challenging the norm. Just like Van der Rohe, Picasso dared think outside the box and revolutionized art. Now, if only it were that easy to change the status quo.
Brilliant as he is, I find Picasso more human than perhaps Gaudi. Like most people, Picasso drew inspiration from people and objects around him. You could almost picture the story of his life from the evolution of his paintings. You could see his obsession with one woman from the different paintings he drew of her. And as his women changed, so did his paintings. Some of his paintings were so passionately done, one could almost feel the emotion behind it. This to me, humanized Picasso for who among us have not used an object or a person to draw inspiration from?

Day 4 – March 23, 2011
Miro Museum
Today was a free day for us. The instruction was to choose a different place in Barcelona where design plays a role. I chose to visit another artist’s museum. After racking my brains hard to understand Picasso’s intense and unconventional work on cubism, I was personally hungry for traditional art. Was I in for a surprise!
Joan Miro was a Spanish Catalan painter and sculptor. His work leans more towards surrealism and he was said to express contempt for conventional painting. Touring the Miro museum and seeing dozens of his work, I must say I was not impressed. In fact, I found most works so strange and (for lack of a better word) ugly that I wasn’t sure I was still looking at art, or perhaps “beautiful” art. One specific painting caught my eye. Walking towards it, I could see a crowd inspecting it quite intently. School children were looking at it with blank stares; young adolescents were stifling laughter; while the more mature crowd and those who seemed like art enthusiasts were looking at it in awe. The painting (named Landscape) was that of a big white canvass and a small blue dot on the center right. Like the school children, I stared at it blankly. Perhaps it was too abstract for my taste. But seriously, I can do this myself.
So what was so special about Miro that put his name up as an acclaimed artist? Miro’s refusasl to confine his works within the boundaries of traditional art was definitely one of the reasons for his fame. Miro was also revered for the exceptional diversity in his works. His freedom of interpretation and continuing search for fresh sources of inspiration—blank canvasses, straight lines, dots, empty spaces, empty horizons, etc. also made his works unique. He regarded objects with life and seemed to find some depth in the most mundane of things. He was quoted in saying, “For me an object is something living. This cigarette or this box of matches contains a secret life much more intense than that of certain human beings.” I personally would not go so far as think of inanimate objects as living and thinking but hey, to each his own.
Miro was also unique in his vocal dislike for art critics saying, “they are more concerned with being philosophers than anything else. They form a preconceived opinion, then they look at the work of art. Painting merely serves as a cloak in which to wrap their emaciated philosophical systems.”

Musings
I wonder though—how much of his work did Miro intend to be interpreted the way art critics and fans have—with layers and layers of meaning? Are people reading too much into his paintings, wanting it to be deep when the artist’s intention was only shallow? Who’s to say that in Miro’s painting of “Still Life with Old Shoe,” he intended the shadow cast by the gin bottle as a weeping silhouette? Or that the sole shoe in the painting, with its bright colors was for a one-legged harlequin as some art enthusiasts have interpreted? I find these interpretations as perhaps overly-dramatic and really reading in between the strokes more than sanely necessary. For all we know, these artists could have meant their works of art to be appreciated at face value or for their aesthetic appeal. Maybe the human instinct to complicate things got the better of most of us and just like with life, we interpreted innocent paintings as something more than meets the eye.
One thing I greatly admire about Miro is his defiance against art critics. Unlike Picasso who seemed eager to please his critics and garner the much-coveted awards, Miro was no pleaser to anyone but himself. It seems to me that his own audience was himself. He said, “Throughout the time in which I am working on a canvass I can feel how I am beginning to love it, with that love which is born of slow comprehension.” One can sense that Miro’s first audience is himself, that he must first love his own work no matter how long it took. Who among us can actually say that? Who can say that he or she is working for his or her own personal fulfillment and actualization and not to please others? I for one have worked more for my boss, colleagues, and the many other stakeholders I was taught to satisfy.

Day 5 – March 24, 2011
Dali Museum and Dali’s House
Today is a full-day field trip for us going to Figueres and to Cadaques on the Costa Brava, a two and a half hour drive from Barcelona. Our main focus is Salvador Dali, a prominent Spanish Catalan surrealist painter. The drive in itself was beautiful, offering spectacular views of wide green fields, galloping horses, and snow-capped mountains. Our first stop: the Dali Museum. I thought I had seen “eccentric” from Gaudi, Picasso, and Miro’s works but had I known about Salvador Dali, I would have labeled the other artists as conventional. I cannot properly articulate my first reactions upon seeing Dali’s designs. It was perhaps closer to disbelief than awe. Some of his works included a living room design mimicking a woman’s head—two paintings for the eyes, a wall ornament as nose, a lip-shaped couch, and a floor-to-ceiling cascade of blond hair. Writing this down is even odder than seeing it in person! His other, less gallant works included unique paintings with tiered substance offering different interpretations depending on how closely you are viewing the painting. That for me was unique and peculiar, even enjoyable. Dali also had this strange obsession for painting the things that he feared the most. It was said that he had a phobia for ants and sex hence his repeated paintings of these in many different forms. Dali’s imagination was as surreal as it can get and is perhaps too overwhelming for my taste. What I do like about it is its ability to rouse curiosity from the audience, whether to ask “What in the world is this?” or “What is the meaning for using a melted clock as symbol?” We learned later on that the melted clock was in fact Dali’s interpretation of time and its relativism. One thing for sure, one is bound to spend more than one curious minute looking at any of Dali’s artistic works.
Our second stop was Dali’s house in Cadaques, facing the Costa Brava coast where the beach view was absolutely breathtaking. Taking in the beautiful surroundings, my first question was “How can someone born and raised in such serene atmosphere grow up to be very eccentric?” I had expected Dali’s house to be as odd as his works of art but I was surprised to see a more normal abode, perhaps discounting the huge stuffed bear standing by the entrance and the big stone egg adorning his terrace. It was a unique experience walk through a great artist’s home and actually see his bedroom and workstation. Almost all rooms had great views to the seascape so it remains a mystery to me why none of his works that I saw seem to have been inspired by the simplicity and calmness of the sea.

Musings
Yet another eccentric artist is added to the roster, perhaps the most eccentric that one classmate actually labeled Dali as the Lady Gaga of the art world. Hilarious but true actually. Dali seemed to give no regard for his critics and was comfortable deviating from the norms of the art world. He seemed in fact to enjoy and bask in his eccentricity. Does this show Dali’s true commitment to his art? Did he remain true to himself by not letting others influence his art? Was he not a pleaser unlike the many others who catered to critics’ standards in place of their own? Who today can say this for themselves? To not live and make decisions based on other’s expectations?

Day 6 – March 25, 2011
Restaurant Coure
Today is the final day of class. We take a more modern shift in our understanding of Strategy as Design in Barcelona. What better place to start than in the kitchen? Apparently, gone are the days of traditional cooking when most dishes were served warm and well-cooked. Today, we see a new art of food preparation and cooking called molecular gastronomy. This is a new discipline that uses the physical and chemical processes that occur while cooking to come up with unique dishes. For instance, an egg that is cooked at a perfect temperature of 62 degrees C for exactly 35 minutes will yield the highest protein from the egg (or so I understood). Our five-course meal consisted of:
1. Onion soup with egg and cheese omelet
2. Tuna with beet mousse
3. White fish with hazelnut
4. Duck leg and pumpkin
5. Strawberry sorbet and biscocho with roasted nuts and cream
We spoke to the restaurant owner Alberto who very fondly shared with us his strong passion for molecular gastronomy and his commitment to furthering this art at almost any cost. So much so, that his business would run one million euros in revenues per year but would suffer a loss. His big investments in molecular gastronomy equipment and strong insistence to take two days a week off work to focus on brainstorming for new ideas were perhaps some reasons for his losses. He viewed molecular gastronomy as an art and himself as an artist who needed some time to re-energize and brainstorm new ideas. More surprisingly, he did not at all seem bothered by the fact that his business was incurring losses. He re-iterated that his passion had some costs that he was willing to take. Quite literally, he could be one starving artist in the flesh.

Musings
I can’t say I enjoyed the five-course meal. I definitely loved the soup and the dessert but everything in between seemed too raw and exotic for my taste. The fact that the meal did not tickle my senses does not discount my admiration for restaurant owner Alberto. Very rarely have I met people (especially in the business world) who would sacrifice financial growth and stability in the conquest of art or any other passion. Is not the very purpose of business money? And isn’t business a means rather than an end in itself? Apparently, not to all people. Perhaps my business-trained senses cannot comprehend such squandering. But to people like Alberto this was not squandering at all. More likely, it was investing in what would be the future of food. Hence one can consider the costs to be an asset rather than as expense.


Final Takeaways and Reflection
Reading the course syllabus for this Global Business Experience course Strategy as Design, I struggled to make the direct connection of art and architecture to business. How does design fit into strategy, and even more puzzling, how does it fit into business strategy? I’ve always regarded art and architecture purely of aesthetic value, something to please the senses. After learning and experiencing the works of Gaudi, Picasso, Dali, and Miro, indeed there is something deeper in the layers of paint than meets the artistic eye.

Dissatisfaction breeds Innovation
How did Apple become one of the most iconic and aspirational brands today? How did Steve Jobs land to be one of the most influential people of the century? It all started with innovation. People like Jobs were not afraid to work with ideas without constraints and uncertainties. Stripped off constraints and uncertainties, one is left with endless possibilities. Who said that a computer should be a three-piece hardware? Couldn’t it be a one-piece small flat screen? The iPad proved it certainly could be. Of course, Jobs is not alone in breeding innovation from dissatisfaction. The 19th and 20th century artists in Barcelona shared the same passion and commitment to innovating without constraints. Gaudi was relentless in his ambition to build Colonia Guell even without the computer technology to aid him. And so he made his own technology with the use of sandbags and gravity, making him 75 years ahead of his time. I bet even Jobs couldn’t have thought of this.

Your Audience is Key
It is very easy to identify one’s audience in art. More often, your audience is the critics who will make or break your career. In the business setting though, who is your audience? Is it your boss who makes your final evaluation? Is it your colleagues whom you work with every day? Is it the company’s shareholders for whom you are trying to create value for? Picasso shows us his wisdom in choosing his audience wisely. Driven to become the world’s greatest painter/artist of the century, Picasso knew whom to please and get approval from—his critics. And so, unlike Miro and Dali who painted and created works of art more for themselves and their passion, Picasso for me aimed to progress according to his audience’s expectations and even exceeded that. Where 2D painting was in fashion, Picasso exceeded expectations by introducing Cubism or the (badly put) 3D in 19th century painting. Did that give him the edge over rival artists? I definitely think so. Indeed, he was named the greatest artist of his time.

Fail Cheap
Staring at the Sagrada Familia, I cannot help but think that this beautiful masterpiece is both a testament to Gaudi’s genius and failure. A minor basilica, much smaller in size than some of Rome’s greatest ones, construction is still on-going after 129 years. If Gaudi were still alive, would he still have considered this unfinished monument an achievement? Perhaps yes. After all, he most probably knew he wouldn’t live to see the church finished. He just wasn’t willing to settle for anything less than his 18-tower ambition. Say for argument’s sake Gaudi did fail by completing only one façade of the Sagrada Familia, at what cost? Did he fail cheap? Business trainings and self-help books teach us that’s it’s perfectly alright to fail but if you do, fail cheap. How do we measure “cheap” in failure? Do we take an acceptable threshold level, some sort of percentage to total costs? And when do we make exceptions such as those once-in-a-lifetime opportunities or masterpieces, another Sagrada Familia, where any cost of failure is acceptable? I’m guessing these exceptions are very rare in the world of business where among one’s audience are shareholders whose mantra could very well be, “Show me the money.”

Are you Happy?
In our final class day, someone wondered loudly, “Do you think these artists were happy?” This question is not directly related to design as strategy but one I want to delve deeper anyway. Why? Because of its relevance and because this almost rhetorical question transcends centuries, artists, and businessmen around the globe. So, were they happy? Granted, they were probably a little crazy or extreme but I would like to think that yes they were happy. If I were paid and revered to do what I’m most passionate about, I will definitely have a smile on my face. But where do we see this level of satisfaction and fulfillment in the business world? More often than not, I see highly-paid bankers sticking to the job for a few short years for the money or sought-after managers hopping from one industry to the next in search of greener bucks. What does it take to actually spend 60 years of your life devoted to one industry (art) and one function (painting)? With no retirement, mind you. Will I ever find myself in that level of comfort and contentment; to not want more than what my life’s passion needs me to give? For now, I am far from this. I’m still struggling with what my real passions are and embarrassing as it may be, I’m searching for the greener pastures as well. But it is indeed comforting and inspiring to know that pursuing one’s passion, achieving financial stability, and being happy are not mutually exclusive.

Friday, February 11, 2011

The Climb

Mulling over this strange, roller coaster-like saga that we've fondly called "the recruitment process" in business school, I'm reminded of a song I heard a while back. This teeny boppy song many people will find corny, mind you. But if you listen closely to the lyrics, it's actually quite beautiful and very apt to the many events unfolding in the Darden halls these days.

Today, a dear friend of mine called me to share wonderful news--she received an offer from one of the most prestigious consulting firms in the country and in one of the most coveted offices. This would have made any other business school student happy but "happy" cannot even begin to describe how she is feeling now. See, I've seen this friend go through hell and back (apologies for the crude language) to get this job. I saw her cry from the first three rejection calls she received, stand back up and try harder, then go numb of pain, exhaustion, and defeat from the next two rejections. In the end, she resigned to the high probability of her going back home and possibly taking her old job back by the summer. So yes, she is beyond thrilled and I must say, "damn well-deserved!"

The early part of the recruitment saga I can relate to the first part of the song's lyrics:

I can almost see it
that dream I'm dreaming
But there's a voice inside my head saying,
"You'll never reach it"

Every step I'm taking
Every move I make feels
lost with no direction
my faith is shaking

But I gotta keep trying
Gotta keep my head held high


And then, there's that latter part. That part when students start receiving offer after offer after offer. Your first offer will make you invite some friends for celebratory drinks. The second one will perhaps have you bargaining for a higher compensation package. And the third will most probably make you want more. This might not be true for all but I'm sure we can somehow relate to this insatiable feeling of wanting more, whether more interview invites, more job offers, or just something more out of life. It's funny how at first we start with saying "just one (just one offer)," then "Two is always better than one, right?" and then we end up thinking, "I want more."

I think I know why. It's the climb.

The latter part of the lyrics sums it up best:

There's always gonna be another mountain
I'm always gonna wanna make it move
Always gonna be an uphill battle
Sometimes I'm gonna have to lose

Ain't about how fast I get there
Ain't about what's waiting on the other side
It's the climb


So yes, it's not just about that pot of gold at the end of the rainbow or how fast you get there. It's that climb. It's that thrill of overcoming something seemingly unattainable at first. It's that satisfaction we get from proving to ourselves that we can. And there's absolutely nothing wrong with that. Life after all is about progress, about pushing yourself beyond your own boundaries and becoming better than you were yesterday. And that's exactly why I'm in business school today.

I wonder though, when does it end? This part of life seems to me like a circular reference (one of Excel's woes). What variable feeds what? Is the fat paycheck the end goal to arrive at the optimal number of job offers? Or is it that qualitative aspect of success? That sense of fulfillment from knowing that you've made more than a quantitative impact to society and to your life?

I wish that someday I'll have the wisdom to know the difference.




Lyrics from Miley Cyrus' song, The Climb

Friday, January 7, 2011

Choices

Caveat: This entry is in no way meant to be insensitive to the plight my classmates who are making intense preparations for their internship interviews and are in the process of landing internship positions. Rather, this is one girl's reflections on the choices she made and the possible repercussions of those choices. So, do read with caution.

Three days ago I was ecstatic. I was in Mountain View, CA, sitting in a company's conference room for one of our job trek visits when my phone buzzed with an email. The email read, "You have been invited to interview with (insert company name)." Reading the company's name gave me an unexplainable feeling of excitement. See, this company was one of my top companies to work for. This was my McKinsey (top consulting firm that many of my consulting-bound classmates would shed an arm and a leg for). That plus the fact that they only invited a handful for interview. So suffice it to say that I was beyond thrilled. My happiness was short-lived though as I remember the difficult dilemma I was facing.

Two months ago, I received my first internship offer from a Fortune 50 company with a great leadership program. Since the company did not recruit on-grounds at Darden, I reached out to some associates who interned and eventually worked there full-time. The conversations I had with them confirmed the quality of the program and I knew I would be foolish not to accept the offer. This plus the fact that they pay package was highly competitive and the company was headquartered in one of the most beautiful cities in the US.
Decision deadline: mid-January

One month ago, I was very surprised to receive my second internship offer from another great company. Their hiring process was very intensive, the final round being a set of three interviews with senior management, each with 4-5 mini finance cases. I was almost definitely sure I wouldn't be getting an offer especially after meeting my competition at their headquarters. But God works in mysterious ways and I received my offer a day after I flew back to Charlottesville.
Decision deadline: early January

A few days ago I made phone calls to the two companies that sent me internship offers. I kindly asked for an extension of the decision deadline they gave me. I was told by the career office and second years that most companies agreed to an extension to give students a chance to weigh their options before deciding on which offer to accept. Unfortunately, both companies denied my request. Since I was given an early offer, they needed to know my decision ASAP to figure out how many more they will be hiring from the normal recruiting timelines. Very reasonable, of course.

So, there I was staring at the (interview invite) email that I've worked so hard for. I could literally have jumped for joy but the phone calls I made a few days back made my heart sink as quickly as it had palpitated with joy. There was no way for me to interview with this company (total of 5-6 rounds starting end January and ending in March) with my decision deadlines due this week and next. It would be foolish and impractical to reject two equally great job opportunities for a shot at an internship job with possibly less than 10% success rate. Who was I to take such big risk?

Today, I am sad. I had just clicked the 'decline' button in my 'interviews' page. I also called the career office to make sure my decline was reflected and the alternate got the invite since I had waited until the last minute to decline. I just didn't have the heart to make that final click of the mouse that drew the curtains to a close.

Life is truly ironic. Sometimes, you will find yourself wanting something so badly that you exert all your effort to get it. You will pray very hard for it. You will go out of your way to initiate something, you will spend hours and days to get things moving and you will give up time for yourself and your friends to seal the deal. But when you finally get there, when you are facing that one thing that you've wanted so much, you hear yourself say 'No.'

It would have been utterly hilarious if it wasn't so sad.

I guess these are what we call choices. Once you make your choice, all one can hope for is not to look back and regret. No wishing there were two or three of me, no 'what-ifs,' no more sadness, only moving on and hopefully finally feeling happy and content with blessings one didn't even dare dream of having.

And I quote Robert Frost in 'The Road Not Taken:'

Two roads diverged in yellow wood,
And sorry I could not travel both...

Tuesday, November 16, 2010

Black November's Ray of Light

I've been hearing all about "Black November." As an ignorant international student here at Darden, I thought it pertained to the weather change--the creeping winter evidenced by the sun setting at 5pm and the harsh, chilly air forcing you to stay indoors. And then, I heard about "Black Friday." Back home in the Philippines, this was a holy day for us Catholics, observing the death of Christ. Apparently, this is the biggest sale event of the year here in America. As an American friend says, "this goes to show what our two countries worship."

Finally, I learned what "Black November" meant in the Darden dictionary. Black November is that most dreaded time for first year MBA students. It's when recruitment efforts are intensified as resume drops become due and interview invitations are anxiously awaited, and this on top of an already very rigorous coursework. Obviously, the dreary winter doesn't help ease things ups. So yes, it can't get any blacker than that.

Today, I woke up to rain pounding on my window and an ominously dark sky. I wanted to curl up in bed, warm and dry under my comforter. But of course, there were cases to do and a Marketing simulation class activity to tackle.

About four hours into class, I saw an email notification pop in my screen. The subject noted the name of the company I had interviewed almost a month back at the NSHMBA MBA fair in Chicago. I had been anxiously waiting for word from this company since I knew some final results had already been out. Realizing it was an email, I figured it was a letter of rejection. I'm sure they'd at least give me a call if they were offering me the internship position, I thought. An hour later, I finally forced myself to come to terms with reality. And so, imagine my surprise to see a congratulatory email with an internship offer! I was beyond astonished! I read and re-read the letter at least thrice and triple-checked my name in each page. I just couldn't believe it. Whether it was the power of prayer, talent, or sheer luck, at that very moment, I was just relieved.

Thinking back now, I realize that relief isn't the first emotion I would have expected from myself after reading my very first offer letter. It should have been happiness or joy, right? But see, "relief" is defined as "the feeling that comes when something burdensome is removed." And that was exactly what happened to me. That fear of not having an internship, that fear of not finding a company who will sponsor international students, that fear of finding myself regretting leaving a perfectly great job to venture out and gamble in the MBA realm--these were all lifted somehow. This was my "relief"... my ray of light in the otherwise cold and dreary Black November.

Almost 12 hours after all the excitement, the dust has settled somewhat and I hate to say this but I'm faced with new fears. My letter had said, "Yumiko, we are looking forward to you joining our program. I am sure you will make an important contribution to the success of our company."

Slight panic begins to set. How much value can I add to this 10-12 week internship? Will I be able to apply all these fancy MBA tools that I learned in the actual workplace? Can I prove myself worthy of a full-time job offer? ...And many other crazy thoughts.

Perhaps I should leave these thoughts for another day and enjoy this brief moment of relief (or even joy). After all, it's not often that you wake up to a cold, ominous dark sky and and end up feeling that warmth of sunshine.

To my fellow First Years, here's to your own rays of light in this challenging but temporary Black November. This too shall pass.

Thursday, November 11, 2010

The trouble with Cold weather, Stockings, and a Lost car

I've lived in a tropical country all my life. This meant enjoying 95 degree F (35 degree C) weather almost 10 months in a year and frequent beach getaways. I've been bracing myself for the notorious US East coast cold fall/winter weather and suffice it to say that I didn't prepare enough.

A few weeks ago, Charlottesville weather started to get more chilly. Mornings were cold at about 55 F (13 C) and nights hit a low 36 F (2 C). My teeth are literally chattering in this temperature. So my wardrobe changed overnight from nice and cool t-shirts and summer dresses into turtle necks, long-sleeved shirts, scarfs, and warm coats. This gets trickier with recruitment week and company briefing days.

I've been so busy and stressed out lately juggling between schoolwork and recruitment activities that I haven't actually thought of my personal girly woes. Two incidents these past days reminded me there's more trouble in life than finding the best mutual fund to invest in or how to approach a case interview.

A few days ago, I found myself without a clean set of pant suit for a company briefing. So I decided to wear a business casual dress instead. Now, I knew this would be a welcome invitation to hypothermia for me (what with the start of winter sneaking in). But I checked the weather forecast that day and it was relatively sunny. To be on the safe side, I decided to put on stockings/hose, those lace top thigh high ones. It wasn't much protection from the cold but it was better than bare. So at 7:50am, in the chilly morning air, my roommate and I walked through the unpaved road from our apartment to school. Three minutes into the walk, I felt my left hose start to run down. I tried hoisting it up back in place subtly. It didn't help that some classmates were walking behind us. I knew I should have gotten the pantyhose one but those somehow cuts your air supply. I was tempted to rush back to the apartment and take it off but that would make me late for class (the $5 penalty wasn't appealing to me either). So, every few seconds my roommate stood directly behind me to give me a bit of privacy to pull my stocking up. At that very moment, I wished my thighs were two inches bigger. Totally embarrassing. I won't even go to the details of how I managed to hold my stocking and cross the busy two-lane street and the parking lot to school. The memory of it will haunt me for a long time.

I cursed the cold weather then. Little did I know I'll be cursing it again not 24 hours after my stocking incident.

Last night, I planned on going out and taking the car. I didn't find our car in the parking lot so I figured my roommate used it. She got home later than me so I wasn't able to ask her about it. The next morning, as I was preparing breakfast, I casually asked her if she took the car last night. The conversation went along these lines:

Me: Did you use the car last night?
Roommate: No, I didn't.
Me: But it's not outside in the parking lot.
(Me rushing outside in the cold without a jacket to look for our car. I checked both ends of the parking lot to no avail.)
(Me with numb fingers rushing back inside the apartment.)
Me: It's really not there!
(Me thinking about the car insurance coverage if it included theft or misplacement...)
Roommate: Wait, wait... I think I used it two days ago when I went to the gym. I'm not sure if I drove or walked home..
(Her thinking about her crazy busy day two days back and how hectic it was that she forgot how she got home.)

So we rushed our breakfast and left at 7:30am to look for our car in the school gym's parking lot. If that panic wasn't enough to wake us up, the cold winter air sure did! That plus the lawn sprinklers that just had to turn on when we crossed the lawn. Thankfully, we found the car parked outside the gym with two parking tickets on the windshield. At least it wasn't towed.

So there, two days in a row my morning caffeine fix came in the form of loose stockings, a lost car, and a damned too cold weather for me. I'm scared to think what mishaps the real winter will bring.


P.S.
Special thanks to my roommate Astrid for having my back and for making mornings a little crazier than usual. Never gets dull at 127.

Thursday, October 28, 2010

First Dates (a.k.a Interviews)

Please refer to my last entry for the contextual explanation of recruitment and the dating game.
http://almondspeaks.blogspot.com/2010/10/that-scary-thing-called-recruitment.html


My first taste of the recruitment dating game came all too soon a few days ago.

Last Thursday night, I found myself rushing through my Economics final exam. The four-hour online exam opened at 5pm and I had a 6am flight from Washington Dulles to Chicago. That meant two hours of studying/cramming from 5-7pm, exam time from 7-11pm, rushed packing from 11pm-12mn (why does it take 20mins to iron one button-down corporate top?! I miss you Mom!), and onto the 2.5-hour drive to Dulles international airport.

A couple of us international students were on our journey to our first-ever off-grounds job fair. The National Society of Hispanic MBA's (NSHMBA) was hosting the annual conference and career expo at Chicago for three days. There were over 60 recruiting companies from across different industries, with internship and full-time job opportunities for MBA students from all over the US.

I stood there at the fair's entrance, taking in the huge rectangular expanse filled with colorful company booths, stern and smiling recruiters reading resumes, and nervous MBA students milling about. I breathed in the air of hope for an internship job, the fear from hundreds of competition walking around in the same suit as I was, almost indistinguishable from each other. Suffice it to say, it was like opening that not-too-thick but not-too-thin envelope from a college you applied to. You kind of think it's not a rejection letter because there seems to be more than one thank-you-for-your-interest sheet there but it's not thick enough to include your dormitory options. So you open it and hope for the best.

I had already plotted my route across the labyrinth of company booths. I prioritized the companies whom I know was open to hiring and sponsoring international students (sadly, the slow economic growth is still unkind to us who need work visa sponsorship). Picture this: a big circular booth decorated with the company's colors, logo, mission statement, etc., 4-5 small tables spread out, manned by 1-2 company reps, segmented by corporate function. I fall in line under finance and wait to have my chance to speak to the rep and pray that he will find me and my resume worthy of an interview. I finally get my turn, introduce myself as a first year Darden student interested in finance internship opportunities. I talk a little about why I'm interested in the company and the position while holding my resume in front of me, ready to run it through him if he asks me to. Sometimes they do and at the times that they don't, I volunteer to walk them through it anyway. I only have my voice and effort to lose. It takes me about one minute to give the highlights of my resume and achievements, choosing those that are relevant to the company and the position, while they listen intently and ask a question or two. After which, they pause and appear to be taking it all in (while I pray harder). They scribble some notes in my resume and tell me they'll call me within the day if they want to schedule an interview with me within the two-day conference. I do this full spiel for about five companies. My half spiels (meaning I did not even get to my resume part) were delivered to the many other companies that unfortunately did not hire internationals or those that did not have corporate finance vacancies.

At 2:45pm, I received my first interview invite call from a top high-tech company. They wanted to interview me at 3:00pm. I couldn't have been more thrilled and nervous at the same time. I had 5 mins. to check myself in the mirror and tame my bladder, 5 mins. to use my iPhone for a half-baked company research and 5 mins. to run across the big hall, down the long flight of stairs, and to the interview hall.

Friday, 3:00pm (Interview with High-tech company)
I find myself sitting inside a 5x10 ft. closed booth for my interview. My interviewer is a finance representative with a very pleasant smile and demeanor that immediately put me at ease. She asks me about myself, what achievements I'm most proud of, which ones were most challenging, etc. Most questions were behavioral and situational questions. There were few technical questions which I think I managed to address reasonably. I try my best to relate my experiences to their internship program. She also went on to tell me about the company culture, their big emphasis on corporate social responsibility (which I'm very happy and excited to hear about) and what to expect from the internship. Turns out they were piloting an international rotational MBA internship program. I am thrilled at this possibility. What better way to learn than from a top high-tech firm's global environment?

At the conclusion of the interview she tells me that I have a strong resume and a good fit to their program. She said that she was endorsing me to the next process which was the internship interview. I didn't expect to get immediate feedback but hey, I'm not complaining.


Happy but dead tired, I trudge back to our hotel at approximately 5pm and exhaustion from the difficult exam, jet lag, and the arduous job hunting experience almost put me into a coma. I make sure my phone's ringer is on just in case I get lucky and get other interview invites. The stars were with me as I get three more interview invites from a US bank, a US airline company and a US retail company. All three were top of my list of companies to work for. I offer a thank you prayer as I start reading up on the companies.

Saturday, 11:30am (interview with Airline company)

Before I bore you with the details of my interview with the airline company, let me backtrack a little to my first impromptu interview with the same airline company.

The day before my scheduled interview, I had gone to their booth to chat with the finance representatives. The rep takes a look at my resume and tells me that she had actually seen my resume already (from the NSHMBA resume book) and that she had wanted to call me for a screening interview but since I submitted late, they didn't have enough time. I asked if she had time now and if they had open interview slots for the next two days. She endorses me to another guy who takes my resume and reads up. I volunteer to walk him through it highlighting my relevant experiences and achievements. He catches me by surprise by asking how I could convert my experiences in the consumer goods industry into the challenges that the airline industry was facing. He asks me technical questions on promotional and advertising schemes, its impact to the P&L and how this will translate to the airline business. What kind of promotions would I recommend? What will be the financial impact to the business? I try my best to wake my dead brain up and scavenge through my five years of corporate experience to pick those that were relevant to the airline business. I mean how different can shampoos and airplanes get, right? He also shared how corporate finance worked in the airline business and the challenges they faced. This was my first peek on what it was like working in finance for an airline business. And it's pretty damn interesting. At the back of my head, I curse myself for not researching more. I certainly didn't want to spoil my chance at this great opportunity. Too late now. This pseudo interview goes on for about 20 minutes. From my peripheral vision, I could see the queue behind me getting longer and longer while the other MBA students listened intently to our discussion. I realize how embarrassing this was for me. I was probably not making any sense at all. The rep finally concludes our discussion, scribbles some notes at the back of my resume (what I would have given to see that) and tell me that they'll review my credentials and they'll give me a call. I get the sad feeling that they won't.

Fast forward to Saturday, 11:30am (actual interview with airline company)
It's that small interview booth again. If I wasn't so nervous, the claustrophobic in me would have made a dash to the door. Instead, I sit poised and smiling. I expected the regular first questions of 'tell me about yourself' or 'walk me through your resume,' or even 'tell me about a time when you...' Instead, she asked me a number of technical questions including the formula for working capital, different depreciation methods, etc. She then presented me with four mini cases. She came up with fictional business scenarios involving new markets, geographic expansions, new line introductions, pricing simulations, competitive movements, etc. She then asked me to assess the situation and provide my recommendations. I was totally unprepared for this. I have never done case interview preparations because I was naive enough to think these case interviews were only for the Consulting industry. Boy, oh boy. Note to self: sign up for the case interview workshop. I try my best to bat the curve balls. But I'm pretty sure I made quite a lot of strike outs.


Saturday, 2:15pm (interview with Bank)
At this point, I was feeling sad and forlorn. I felt very de-motivated by my last interview. I prayed hard this one wouldn't be as bad. And I think it wasn't. This was perhaps my most relaxed and conversational interview. The VP who interviewed me had such a kind and welcoming demeanor. It was more like a conversation than an interview. I told him about myself, my interest in the banking business, and my experiences while he told me about the internship program, the bank's culture, the people, and the highlights of his experiences. Before I knew it, 30 mins. was up and I went away feeling relieved that I didn't appear to bomb the interview but confused as well because I didn't know how to assess it.

Saturday, 3:00pm (interview with Retail company part 1)

I only had about 10 mins. to collect and ready myself for the next interview. I was particularly excited about this one after hearing about the good reputation of their leadership program. My first interviewer was a young woman who was from the leadership program herself. She informed me that I will be having a back-to-back interview with another manager after she interviewed me. She also told me that the second interview will be the final interview. They will be making their decision based on my two interviews today. Whoa. Talk about unnerving. I didn't see that one coming. I felt my heartbeat race a lot faster. She probably heard the thump thump. Not good.

For the whole of 30 mins., she probably asked me all combinations of situational and behavioral questions--situation when I took a risk and failed, time when I dealt with conflict, time when I had a big argument, etc. I had to poke my brain hard to remember relevant experiences. She scribbled a lot in her interview questionnaire form which was about 4 pages long. This got me even more nervous. At the end of the interview, I had major brain drain. One down, one more to go.

Saturday, 3:30pm (interview with Retail company part 2)

I didn't imagine I could get more unnerved than I already was. After one bad interview, a confusing one and a mentally draining one, I was ready to wipe my brain to a clean state. Tabula rasa. But there I was, sitting in front of a stern-looking interviewer, sharing more situational and behavioral experiences and he didn't seem to have any reaction whatsoever to anything that I said. I tried very hard to connect with him to no avail. So yes, the last and final stretch (for the day at least) was unnerving at best.

A long 30 minutes later, I take a deep breath, exhale slowly and let my mind go blank for a precious moment. There was so much emotion inside me--exhaustion, sadness, relief, happiness, excitement, anxiety... I couldn't even pick the first one to prioritize. I settled on savoring the day's conclusion. That day was probably one of the longest days in my career. I realize I never had that many interviews for company recruitment. I stayed with only one company in my five years of work experience after all.

With all the job hunting and interview frenzy, I couldn't even pause to admire and take in the beauty of the city. So, I end the day with a nice dinner, good white wine, and a lazy, chilly walk at Chicago's Navy Pier. I think I deserved that.

Sitting in my room back in Charlottesville now, I re-live my first interviews by writing this blog entry. I smile, cringe, and wince at those crazy moments I had. All those emotions I had during and after the interviews are pretty much pacified now. All but one--anxiety. For when the interviews end, the waiting game begins.

I will probably hear more bad news than I am willing to bear now. But I still feel grateful to have been given the chance to interview. Perhaps I can take those first interviews as practice, as a warm-up to what will hopefully be many more along my way.

I remember a big mistake that I made in my job, only three months after I joined the company. It cost my company a few hundred thousands. I remember that feeling of stupidity, fear, and just utmost contempt at myself. My first boss, looked at the fear and regret in my eyes, smiled at me and said, "Just charge it to experience."

I never made the same mistake again. It was a small price to pay for what is more valuable--experience. But when you are an international MBA student who has invested a whole lot of money in your education, toiled long and hard on the unbelievably demanding school work, and fought your way for that rare spot of an interview at a company that actually hired non-US citizens, when someone says "just charge it to experience," you know that that experience is actually a very steep price to pay.

Friday, October 15, 2010

That (scary) thing called ‘Recruitment’

Caveat:
This is an amateur first year's take on what MBA Recruitment is all about. I'm hoping to create an updated blog entry for when I actually do know what the heck I'm talking about.


It’s only been three months since I’ve been out of the work force, two months since I started business school and yet, here I am losing sleep over every other MBA student's biggest source of anxiety--recruitment (aka the job hunt).

Darden devotes one week after final exams to recruitment events--company briefings, office hours (a small group of students interact with recruiters and company executives), and networking events. Darden does a good job in pushing (and scaring) students to start the job hunt early lest you don't get your dream job and ideal company. So like a scared mouse, I've been running to quite a number of company briefings and networking events in the past month including General Motors, 3M, Amazon, Credit Suisse, JP Morgan, Goldman Sachs, Deutsche Bank, Johnson & Johnson, Bank of America, etc.

So what exactly is this scary thing called Recruitment and how does it work?

Getting to Know You.
As in all relationships, everything starts with getting to know the person, in this case the company. A company briefing in business school is perhaps the first step of recruitment for both the company and the students. This is a student's first peek of the company's culture, its personality and its people. To encourage better networking, most of the company representatives are Darden alumni. Darden students who interned in the companies are also invited to speak about their internship experiences. At the end of it, students ask some questions and the presenters address these. The student then does his/her own introspection, gauge his/her level of interest after hearing what the company is all about and decide if he/she wants to pursue a possible internship opportunity or full-time job at the company.

Up Close and Personal.
If a student finds these initial qualities appealing, then it's time to get up close and personal. This happens in a number of ways. Some of which are:
a. Pitt dive: After a company briefing, some students approach the presenters to ask more questions and network with the recruiters. This is usually challenging to do as the recruiter-student ratio is usually 7:1 or even 10:1. So a student's talk time is very limited hence he/she has to make each word count (scrap 'count,' replace with 'memorable'). This way, the recruiter will remember you when you write that thank you note after the briefing and pitt dive.
b. Office Hours: These are similar to pitt dives but is usually held in smaller settings. This is a good indicator of a student's interest in the firm. The recruiter-student ratio is also more favorable at say 5:1. So students get to ask more specific questions and get more detailed responses.
c. Networking socials: This applies mostly for the Banking and Consulting industries. From what I've seen, it seems like bankers like to network in bars a lot. Yes, that's networking and socializing under the influence of booze. I haven't figured out yet how that formula works because I'm not sure how well the recruiters will remember the students after five drinks but hey, I'm no expert. Consulting networking socials also include sponsoring tailgate events (the pre football game party).

The Date(s).
So you've met the company, you've gone up close and personal through pitt dives and other networking opportunities. It's now time to move on to the date, that is, the interview. If you're lucky, you'll get a second or third date (interviews). For now, I have very limited experience in this matter so I'll reserve my thoughts on this for when I get more first-hand experience in the dating game.

I do.
Those two word say it all. If the company likes you, you'll receive an internship offer. You'll get the details of the offer probably including scope, roles and responsibilities, compensation and relocation packages. Hmm... Pretty much like your standard pre-nuptial agreement.